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How Digital Transformation Is Reshaping Healthcare?

How Digital Transformation Is Reshaping Healthcare?

Did you know Digital transformation has surpassed more than 1.3 trillion worldwide and it is growing at a whopping 10.4% year-on-year?  

Further, around 92% of healthcare professionals affirmed that they received better performance when they induced Digital Transformation. Now it has become crucial to identify how emerging technologies can fuel innovation in the healthcare domain to reach unprecedented expectations. 

But the question that persists is what is the impact of technologies in reinventing healthcare? How is it filling the bill for people?  

Bringing the latest technology in healthcare, unlike in other industries, appears challenging! And why? Let us understand from the experts.  

We conducted a panel discussion around the same and here are the insights for you. 

Know the Moderator & Panelists:

Dattatri Nagaraj, CBO, InfoVision Inc.

Pankaj Jain, Vice President for Healthcare Provider and Consumer Technology at Highmark Heath

Priyanka Sharma, Global Quality Leader, Director QA at DaVita Kidney Care

Rich Kenny, Nurse Intrapreneur @ SAS Institute

So, let us dive deep into the Digital transformation trends and challenges in the healthcare domain.

The need for healthcare to go Digital

There seems to be an array of 8 major problems in the US (United States) Healthcare sector that need to be addressed for a better healthcare outcome.

8 Major Problems with the US Healthcare System

  • Preventable medical errors
  • Poor amenable mortality rates
  • Lack of transparency
  • Difficulty finding a good doctor
  • High costs of care
  • Lack of insurance coverage
  • Inefficiencies and
  • Nursing and physician shortage

Healthcare setup looks complicated. The major reason is that the member, patient, and provider journeys are so fragmented. So much so that the touch points are in multiple different systems.

So, data is disparate and connecting them is exceedingly difficult.

In fact, you cannot connect them to recreate the experience of a member or even the provider for that matter. And that is the reason we are unable to co-ordinate the care properly.

Well, digital transformation to healthcare is more of an organizational experience towards:

  • Brining a positive change in health information system
  • Improving the health systems’ agility, and
  • Enhancing the operational excellence, and patients’ experience, thereby reducing the overall cost.

Something that needs to be underlined is the importance of homogenous interaction between institutions, technology, and people. 

What are the mega trends in the Healthcare sector?

Here is a glimpse of what the digital trends appear from the inside out.

  • Need to increase consumerism, like that in the other customer-centric industries.
  • Engaging the providers while enabling them to adopt the tools and technology that can help them with their workflows
  • Automating the Operational side & Compliance side
  • Emphasizing on the patient outcomes, risk assessment, and predictive diagnosis.
  • Holistic care delivery
  • Member and provider engagement
  • EMR adoption and HR adoption
  • Better healthcare with human touch
  • Transparency in the overall process, and
  • Advanced Clinical community
  • Bidirectional interactions

We took a poll to understand the mega trends in the healthcare industry. And here is what we figured:

Question: Which of the following is the most significant trend of digital transformation in healthcare?

Answer: 50% Wearable medical device and digital

17% remote patient monitoring

17% Big Data Analytics

17% Electronic Health records

During the tough times in the past years, we have seen frictionless customer experience and speedy processes from both patient and provider spectrum. What comes out as learning is the interoperability and the combined efforts of both patient and provider.

We need to stress in integrating the experience while applying principles with Digital transformation across the entire patient journey

Group care and customized care to adhere to patients’ needs are some of the recent additions that are augmenting value-based care. At the end of the day, what we learn is that like in most of the things around- One size does not fit all!

A more humanized touch and less siloed approach is what the experts foresee for enhanced healthcare experience. Precisely less reactive care and more preventive one will do the magic!

Adoption of technology

Traditionally, healthcare, as discussed, has remained more of a reactive field when it comes to diagnosing diseases and crisis management. Changing the mindset of healthcare society remains the biggest challenge.

Over time, wellness must replace social determinants. And this must be instilled from an incredibly early age in the form of healthcare education. A complete lifestyle and attitude change can make the difference.

The purpose of the domain should be the face at the forefront rather than the profit.

How far are we from value-based care?

Value-based care revolves around the idea of improving healthcare quality with integrated team approach for patients and preventing problems before they begin.

Benefits of value-based care include:

  1. lower costs,
  2. higher patient satisfaction,
  3. reduced medical errors, and
  4. better-informed patients.


Well, we are close to being there! This online panel discussion is one small example of progressive thinking towards achieving value-based care that can make the overall efforts fruitful!

If you feel intrigued about this discussion and look forward to hearing to the complete discussion, you may find it here:

Packing a Healthy Future with technology!

Most healthcare service providers have adopted technology-based solutions where data management and analytics are the predominant factors to render service accessibility. Undoubtedly, digital tech is enhancing efficiency and productivity in healthcare.

So, let us march towards a better healthcare environment by embracing emerging technology while also not forgetting that not everything can be automated. Humanism should stand as the backbone to make a healthy tomorrow!

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