How Gen AI is Driving Innovation in Unified Communication

11.00 am to 12.30 pm CT,
13 June 2024

Chatbots and Virtual Assistants

Chatbots and virtual assistants are expected to grow by 25% this year, swiftly taking over or adding to human roles in customer service.

Emotional Intelligence

Provide insights into the emotional well-being of workers by analyzing written communication to detect emotional cues.

Video Conferencing Platforms

Offer seamless video and audio communication, screen sharing, and collaboration features.

Unified Messaging Apps

Facilitate integrated messaging, voice, and video calling features.

Virtual Collaboration Tools

Enable collaboration and teamwork from remote locations.

Focus on Personalization

Integration with AI-driven personalization features tailors communication experiences based on user behavior, preferences, and communication history.

By 2024, chatbots and virtual assistants are expected to experience a 25% growth, prompting a significant shift in customer service dynamics as they either substitute for or bolster human involvement.

UC platforms enhanced with AI facilitate faster content creation, curation, summarization, and interaction offering a distinct opportunity to boost efficiency and productivity measurably.

Digital natives

Natural language understanding

Threat intelligence

Smart virtual assistants

Sentiment analysis

Remote access protection

Event Partners & Sponsors

Knowledge & Innovation Partner

Technology Partner

Agenda

13 June 2024 (11.00 am to 12.30 pm CT)
11:00 am
Aganda 1

Introduction of Speakers

Nitin Naveen, Vice president-Innovation Strategy, AICorespot

 

11:05 am
Aganda 6

Unified Communication Redefined by Gen AI

Panel Discussion
– Vivek Parmar, Chief Business Officer, InfoVision (Moderator)
– Lighting speaker 2
– Lighting speaker 3
– Lighting speaker 4
– Lighting speaker 5

 

12:25 pm
Aganda 1

Thank you note and conclusion of event

-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot