How Gen AI is revolutionizing the Retail Industry

8.45 am to 10.15 am CT,
23 January 2024

Personalized customer experience

Customized suggestions and in-store personalization to enhance satisfaction and drive sales.

Optimized supply chain management

Enhanced profitability and competitiveness with cost reduction.

Streamlined Operations

Pay quickly and conveniently without the need for a PIN or signature.

Customer behavior prediction

Curate tailored promotions, deals, and product purchase reminders.

Fraud detection and security

Protecting customer interest.

Customer services and chatbots

Delivering seamless support.

Generative AI enables retailers to deliver personalized content, meeting the demands of 73% of customers.

By 2025, it is projected that AI will manage an astounding 80% of customer interactions.

Strategic decision-making

Maximizing profitability

Enhanced customer engagement


Visual merchandising and design

Customer service automation

Event Partners & Sponsors

Knowledge & Innovation Partner

Technology Partner


23 January 2024 (08.45 am to 10.15 am CT)
08:45 am
Aganda 1

Introduction of Speakers

Nitin Naveen, Vice president-Innovation Strategy, AICorespot


08:50 am
Aganda 6

Generative AI in Retail: The smart ways to stay on top

Panel Discussion
Hemanth Kumar, AVP, Digital Innovation-Retail, InfoVision (Moderator)
– Ryan McClurkin, Chief Analytics Officer, Jewelry Television
– Amy Czuchlewski, Senior Director of Mobile Engineering, Foot Locker
– Shawnna DelHierro, Chief Information Technology Officer, Sportsman’s Warehouse
– Lighting speaker 5


10:10 am
Aganda 1

Thank you note and conclusion of event

-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot