Learn how AI helps improve customer experience & strengthen operations for retail sector

8.45 am to 12.10 pm CT,
25 March 2022

Business can gauge customer reactions to offers and sales leveraging AI-tech,

in the pursuit of proactively improving them

Customers can engage with their favorite retail stores on a more dynamic level, and

be kept abreast of stock quantities, product availability, offers, coupons, and more

AI-driven technologies will

facilitate customer loyalty and retention

Retail will

reduce operational expenses with AI-driven technology

Reduced manpower at stores,

cashier-less, self-checkout systems will lead to clutter-free stores

AI algorithms have proven to

improve sales and engage clients more meaningfully

AI in retail is interesting as it is a domain that will completely be redefined by smart, emergent technologies

AI, particularly in conjunction with IoT, and drone tech, will streamline the supply chain from supplier to consumer

AI-driven scanners in virtual trial rooms furnish a real-time picture to clients on what would suit them – increasing satisfaction

Grab and pay technology, cashier-less, queue less stores are automated by AI-driven technology

Client satisfaction can be calculated leveraging AI strategies, facilitating pro-active action to sustain it

AI-driven tech greatly helps with store organizations, and customers don’t have to waste time searching for products

AI-driven tech also facilitates efficient stock piling

The goal is to have the cumulative user experience be completely automated and 100% efficient

Amazing Partners & Sponsors


25 March 2022 (8.45 am to 12.10 pm CT)
08:45 am
Aganda 1

Introduction of Speakers

-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot


09:00 am
Aganda 2

Enhancing customer experience through AI based Personalization

-By Hemanth Kumar, Innovation Practice Head – Retail & Consumer goods, InfoVision 

This presentation examines how Retailers can leverage AI to improve the overall customer experience. Artificial intelligence can solve many existing problems the retailers face in enhancing customer loyalty towards their brand—business trends on how & where AI plays a pivotal role in advancing the key Retail concerns.


09:30 am
Aganda 6

Personalized experiences – driven by AI

Panel Discussion
– Chithrai S Mani, CEO, Digit7 (Moderator)
– Aravind Kashyap, CIO, Balfour
– Mir Ali, Head of Engineering, The Kraft Heinz Company
– Mark Spencer, SVP, Commercial Operations, Jane
– Mitchell Nikitin, Co-Founder & CEO, Via.Delivery
– Emil Consuelo, Sr. Director Digital Commerce, Kayser-Roth Corporation


11:00 am
Aganda 6

Transformation & retail innovation with emergent technologies

Panel Discussion
– Liza Amlani, Principal and Founder, Retail Strategy Group (Moderator) 
Chris Vaughn, CEO & Board Member, Emjay
– Mike Fogarty, Founder & CEO, Choice
– Phillip Raub, CEO, Model No. Furniture


12:00 pm
Aganda 1

Thank you note and conclusion of event

-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot