The age of fleeting loyalty in a hyper-competitive ecosystem forces a shift from traditional methods of customer engagement to refresh the strategy for steady growth metrics.
The importance of empathy-driven customer engagement practices for maintaining brand loyalty and customer retention in the new digital age.
Expert Partners & Sponsors
Knowledge & Innovation Partner
Technology Partner
Agenda
22 September 2022 (8.45 am to 10.15 am CT)
08:45 am | Aganda 1Introduction of Speakers-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot |
09:00 am | Aganda 6Impact, challenges, benefits of customer loyalty for businessesPanel Discussion– Hemanth Kumar, Associate Vice President, Digital Innovation-Retail, InfoVision (Moderator) |
10:00 am | Aganda 1Thank you note and conclusion of event-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot |