Digitizing in-store experiences with digital resilience
Navigating toward ‘resilient retail’ with resourcefulness, adaptability, and financial preparedness
Leveraging technology for personalized product recommendations
Foster loyalty and increase sales by creating a valued customer environment
Virtual try-on for product testing and exploration
Implementing virtual reality allows customers to make informed purchasing decisions
Seamless checkout options
Digital tools like point-of-sales systems allow completing transactions anywhere in the store
Data Analytics for inventory management
Optimal stock levels and waste reduction with data-driven demand forecasting
Reduce customer churn
Build loyalty with better engagement and keep customers coming back
Retailers experienced a consistent 25% revenue boost attributed to advanced personalization capabilities, with an impressive 110% more customers shopping actively when the experience was personalized.
Customers encountering a high degree of personalization rated the retailer 20% higher on the Net Promoter Score (NPS) compared to those with a low level of personalization.
Seamless blend of physical and digital interactions
Build customer engagement using AI
Personalizing communication using customer insights
Optimize targeting using geo-fencing
Creating micro-moments for customers
Event Partners & Sponsors
Knowledge & Innovation Partner
Technology Partner
Agenda
22 March 2024 (08.45 am to 10.15 am CT)
| 08:45 am | Aganda 1Introduction of SpeakersNitin Naveen, Vice president-Innovation Strategy, AICorespot
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| 08:50 am | Aganda 6Customer-centric Retail: A Digital frontier of personalized shoppingPanel Discussion– Hemanth Kumar, AVP, Digital Innovation-Retail, InfoVision (Moderator)– Saydulu Kolasani, SVP of Enterprise, Digital & Data Transformation and Operations | Infrastructure | Cybersecurity, Fisker– Amine Ayad, Head of Retail Engineering and Process Improvement at Academy Sports + Outdoors– Shilpi Sharma, Chief Strategy Officer, Yum Brands |
| 10:10 am | Aganda 1Thank you note and conclusion of event-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot
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