Hiren Desai

An Accomplished Healthcare IT Management Professional with 20+ years of rich experience. Known for Strengthening business opportunity through strategic technology planning and delivering high quality and cost-efficient solutions to business by collaborating with business leaders to execute various projects. Expert in planning, designing and implementing cutting edge technology solutions in IT Projects with proven record in directing all major technology functions and Implementations such as IT Infrastructure, Hospital HIS/EMR, Project management, Production support, ITSM, ITSS, CRM and quality assurance. Led Enterprise level Healthcare Project commissioning including HIS / EMR in Chain of Hospitals with testing and support for green field Projects, starting from designing till the Hospital Project went live. Expert in Hospital Information System implementation with 16+ years of experience in healthcare and a proven track record of success in implementing HIS/EMR, RIS, LIS, CRM and PAC systems in enterprise wide deployment in Group of hospitals i.e.…Canadian Specialist Hospital, Burjeel Holdings Group of Hospitals-UAE, Kiran Hospital, Wockhardt-Group of Hospitals etc. Collaborated with several Enterprise level ERP / HIS like Oracle - Cerner, SAP -ISH, Ohum, Insta (Practo), Sage Accpac, Unified EMR, Akhil Systems, Wipro, Jagruti, Manorama etc. Adept at evaluating business needs to craft innovative solutions that have direct impact on Organization’s business and top line, improve performance, reduce cost, cut delivery cycle time, and extend service offerings to healthcare industry vertically. Directing effective technology solutions through the entire software life cycle by mentoring and guiding managers and IT Team members. High analytical, detail-oriented, and intellectually curious skills, capable of meeting aggressive schedules with a proactive and calm demeanor. Ability in aligning resources around a technology strategy and developing a portfolio of solutions within budget. Hands-on Information Senior Technology Manager, known for the innovative approach to solving problems. Effective in fostering collaboration and consultative relationships with senior management and across traditional boundaries; highlighting inflection points of technology decisions. Technical leader with broad experience brings focus on “big picture” business impacts of technology projects IT real costs, practical benefits, risks, and contingencies.