Mu Qiao

At Hertz Global, Dr. Mu Qiao leads the consumer engineering organization responsible for the software development of the company's $2B revenue product portfolio. With over 15 years of experience, he is a strategically focused technology leader with a proven track record of building and scaling high-performing teams that deliver cutting-edge AI and machine learning solutions. He excels at translating complex technology into tangible business value, having delivered AI-powered customer contact solutions and predictive models to improve conversion and operational efficiency. Dr. Qiao's expertise spans the full lifecycle of AI-powered applications, from large-scale data engineering to defining enterprise-wide AI strategy. Beyond product delivery, he has led cross-functional efforts to establish enterprise-wide governance and safety policies for Generative AI, collaborating with security, legal, and data teams to ensure responsible innovation. His leadership has been instrumental in driving digital transformation initiatives in dynamic, data-rich environments across the transportation, e-commerce, and health-tech industries at large scale enterprise and early startup. He holds a Ph.D. in Electrical Engineering from Purdue University, a Professional Certificate in Artificial Intelligence from Stanford University, and is an inventor on six U.S. patents.