Syam Suri

As a distinguished Telecom Industry Expert & Forward-Thinking Technology leader, I've consistently delivered impactful results. With a pragmatic approach, I drive innovation and spearhead transformative projects. I've successfully led diverse initiatives spanning telecom tech stack strategy, digital transformation, and AI integration. My strengths include crafting effective strategies, engaging stakeholders, and leading teams for business growth through digital transformation and elevated customer engagement. My journey began at Verizon, where I built systems for the Fios service launch and over the years, I orchestrated initiatives improving customer experiences, cost efficiency, and revenue. This success was replicated in the Verizon Wireless arena, where I introduced scalable solutions driving the Next Best Action strategy and revolutionary Conversational support experiences. Backed by years of driving exceptional results at Verizon, I have honed methodologies and blueprints for success in platform modernization, industrialized automation, and the establishment of high-performance teams practicing outcome-focused product development culture. Now, at Brightspeed, I am excited to apply insights accumulated over two decades to construct a truly transformative, cloud-native tech stack, helping Brightspeed to launch their fiber service with a competitive edge. My expertise spans strategy, tech evaluation, Enterprise architecture, AI, Conversational AI, CRM, CCaaS, CPaaS, UCaaS, MarTech, CDP, Telecom Network Tech, and OSS/BSS. I'm skilled in startup launches and M&A.